Shipping Information

United States
• 7–13 business days ($3.78 USD or free on orders over $50)
• 6–10 business days (price varies based on order value)

International
• 7–13 business days ($3.78 or free on orders over $50)

Delivery times and prices may vary for countries not specifically listed above. For more accurate information, please check the shipping section at checkout and select your country.

When will my order ship out?
All orders are dispatched within 1–3 business days, followed by the shipping times listed above.

Order Tracking
As soon as your order ships, you’ll receive an email with a tracking number. Please note it may take 24–48 hours for tracking updates to appear. You can track your order here.

Need Help?
If your tracking hasn't updated in a while, it’s usually due to a courier delay, but your package will likely still arrive within the estimated timeframe above.

If your order exceeds the delivery window or you need assistance, feel free to contact us at support@vensem.com.

Please ensure all items in your order are correct before checkout, as shipments cannot be stopped or canceled once dispatched. If you decide not to keep part or all of your order after delivery, our 14-day return policy will apply.